Top 20 tips for improving your digital skills.
How to Improve your team’s digital skills
The whole world has become digital to an extent now, and nowadays, an individual’s digital skills can assist in a successful career path professionally and in day-to-day activities. From complex computer programming to simple tasks such as online money transfers, all this involves going through some digital medium. That is why improving our digital skills becomes quite important in the present times, and here are some tips that will assist in improving an individual’s digital skills.
Displaying A Collaborative and Trusting Presence
It is important to project effective interactions so the employees can see physical body language and facial expressions, reducing the chances of miscommunication. Installing the culture of video calls can sort this problem easily. Emails and instant messages do not solve this issue and might seem misconstrued. A person needs to extend appreciation and gratitude, listen to other participants actively, and build an environment of belongingness.
Remain Positive in Different Situations
Positive energy in all remote work situations would support effective communication. Also, when any co-worker disagrees with you, you need to remain positive. If the situation aggravates, then it is important to remain calm and bring in some reasoning. Ensuring the right digital communication culture is in place is important.
Reviewing Digital Persona
Having a digital persona will reflect the right kind of online presence and encompass the profiles on social media websites and professional networking platforms. The name, description, profile picture, etc., are all important for portraying the right message about yourself. By reviewing the digital persona, a person can make himself/herself appear more trustworthy and professional.
Selecting the Right Communication Channels
As employees or professionals, we should be aware of using the right social media channels for all online communication. Using the right channels will boost the employees to interact positively with each other, and they will not feel that their time is wasted. However, having the right information to share and discuss with employees or clients is important.
Taking A Digital Body Language Course
We should be aware of how good our virtual communications are; if it is not that impressive, some digital body language courses can be availed. AESC provides digital body language expert Erica Dhawan’s course on digital body language for helping teams, professionals, leaders, and individuals. The course supports them in enhancing workplace collaboration, reducing cross-team dysfunction, and building authentic relationships.
Having the Right Mindset
Adapting the right mentality in the workplace that involves using digital mediums for communication and tasks will have long-term benefits. For example, if the bosses are using IM for communication, there will be a culture of using Teams IM or Skype for informal communication in the workplace.
Assessing the Digital Needs of the Team
Addressing all the digital needs of the team will be important. If there is an issue with the tasks, adopting tech-based solutions will be more effective than bringing in more people. The use of chart software and time-tracking software will be useful in addressing the digital needs of teams.
Gathering Right Digital Tools
Having the right digital tools in place will be important for the organisation’s progress and benefit the company in solving complex problems. As many employees work remotely, preparing oneself and considering buying a webinar platform to facilitate the organisation’s meetings will effectively streamline digital communications.
Organising a Sensitisation Meeting
Gathering meetings where the leaders explain to the staff why a new tool is being implemented and how it will benefit them. All employees should be allowed to learn at their own pace as it will benefit the organisation in the long run.
Proper Onboarding
Arranging a proper onboarding routine for introducing a new tool is quite important. Everyone should be aware of the pros and cons of all the tools being used. Effective onboarding will increase employee retention. In addition, new hires should not be pressured to use new technology. They need to be made comfortable and provided with the required tools to attain expected success.
Foster Continuous Learning
There should be a continuous learning program in place so that everyone is aware of the new changes that can take place on the tool and how the efficiency and accuracy of the tools can be enhanced.
Effective Leadership
The right leadership can change the mindset and performance path of the organisation. The leaders must promote the consistent idea of implementing a digital platform in the company. Also, it is important to have one IT personnel who will be there to make any necessary changes to the tools as per the requirement of the organisational activities.
Persuasion
In the corporate world, junior employees will follow the seniors. If the senior managers and leaders have gone digital, the support staff and junior or new employees will follow automatically. It will ensure that they meet their quota of using digital mediums to perform tasks. If people at the senior level have gone digital, it will automatically trickle down to the other employees in the office.
User-Friendly Interface
The second tip addresses the leaders and urges them to choose a relatively user-friendly platform. It will be an added advantage if the functional and design part of the platform that the employees will be using is filled with solutions that the staff will be acquainted with. If it is something new, then there will be a natural restriction towards using that tool. For example, everyone knows the different tools’ social media and menu structure. The staff must be provided with a tool that showcases a similar structure of maximum usage. These days, any tool layout can be customized instantly and implemented across all the tools.
Selecting A Tool
Selecting a single tool that will solve multiple problems simultaneously is important. It will reduce the learning curve for the employees, and they will only have to work on something they have worked on before. Whenever a new tool implementation comes in, it becomes difficult to use, and the employees become frustrated. It is crucial to make workers familiar with each tool so that they can effectively receive digital learning.
Listening to Employees
Another tip for being a digital expert is listening to employees, as they are the ones that will be working on the new technology. So, it is important to spend a substantial time listening to what they demand from a tool. These employees will be aware of the company’s goals and strategies. They can define an organization’s strengths and weaknesses, so it is always important to involve them in the rollout of a new tool.
Using Infographics and Video Tutorials
Using video tutorials and infographics will make the passage of information better and more effective and educate the employees about the Interface. The use of this tool can help people to easily learn and understand how Interface works.
New Hires
Training the new hires through digitalisation about the company’s expectations and providing them with an opportunity to become accustomed to the new tools they will be using daily. It will improve digital communication skills.